Get In Touch
We'd Love to Hear From You
Ask a question, request a custom tour, or simply say hello. We respond within 24 hours.
WhatsApp
+255 683 956 372
Email
info@jadevinetravel.com
Office
Stone Town, Zanzibar
Response Time
Within 24 hours
Send a Message
How Can We Help?
Fill in the form below and we will get back to you as soon as possible.
Visit or Reach Us
Address
Stone Town, Zanzibar, Tanzania
WhatsApp
+255 683 956 372
Email
info@jadevinetravel.com
Response Time
We respond within 24 hours
Common Questions
Frequently Asked
How quickly do you respond to enquiries?
We respond to all enquiries within 24 hours. For urgent matters, WhatsApp is the fastest way to reach us — we are typically available within a few hours.
Can I request a fully customised tour?
Absolutely. Select 'Custom Tour Request' in the form above and describe what you have in mind. We will design an itinerary tailored specifically to your preferences, group size, and budget.
What payment methods do you accept?
We accept Visa, Mastercard, M-Pesa, and other mobile money options through our secure PesaPal payment gateway. Pay on Arrival is also available for selected services.
Do you offer services in languages other than English?
Yes — our team serves clients in English, French, and Russian. Simply select your preferred language in the contact form and we will respond accordingly.